Help CenterPlacing a Order on the Web Shipping Cost Information Estimated Shipping Times Shipping to International locations Shipping to Canada Returns & Exchanges Contact Us Placing a Order on the WebWhen you place a secure order on our website, you will normally receive a confirmation email within 15 minutes. If you are unable to locate your confirmation email, please email or call us for a copy of your confirmation email.Please note that many of our products are drop shipped from external warehouses. For drop shipped products, your credit card will be charged prior to your order shipment. You will only be charged one shipping fee. We accept Visa, MasterCard, Discover, and American Express. Unfortunately, we are unable to make changes, including cancellations, to orders after they have been submitted. At your request, we will make every effort to change or cancel your order after it is placed. Please note that in most cases, it is not possible to change or cancel an order after it is placed. We reserve the right to refuse or cancel an order for any reason including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. International Customers: Please note that all orders are charged in US Dollars. Shipping InformationWe offer Free Standard Shipping within the lower 48 states on orders of $200 or more. Free standard shipping is valid on orders of $200 or more (after promotions and discounts are applied) shipped to a single Continental USA address. Standard shipping rates exclude product specific heavy-weight shipping surcharges, as noted on product description pages.
Not all items can be shipped via priority service. Your shipment may be sent to you via UPS, U.S Postal Service (USPS), OR Federal Express Ground (FedEx). In the event that we are asked to ship to a PO Box or APO/FPO, we ship via U.S. Postal Service. Estimated Shipping TimesWe will do our best to ship your order as soon as possible. Most items will ship in 3 to 5 business days and arrive in 6 to 10 business days, unless a longer shipping time is noted in the item's description. Items on your order may ship from different locations and arrive in separate packages at different times. We do our best to insure that our website reflects our current inventory, but we cannot guarantee stock availability.Shipping to International locationsTo have an order ship outside the 50 United States and U.S. territories: All duties, taxes and customs fees are the responsibility of the customer. You may be billed actual charges for these International duties, taxes and custom fees up to 120 days after your order has shipped from our location. International Orders are shipped via United States Postal Service (NOT UPS or Fed Ex). No returns or exchanges will be processed on International Orders.International Orders may take 2 - 4 weeks or longer for delivery, depending on the items ordered and the length of time the shipment is held in customs. Backordered items will be canceled on International orders. All International orders will have a $20.00 shipping surcharge (per order) in addition to the below Standard International Delivery Charges. All International orders must be shipped to the billing address unless the order is being shipped to the United States. NOTE: All International orders are charged in US dollars. Listed prices all reflect US dollars.
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Order Amount | Canada Delivery |
up to $17.99 | $12.95 |
$18 - $39.99 | $14.95 |
$40 - $74.99 | $17.95 |
$75 - $99.99 | $22.95 |
$100 - $124.99 | $26.95 |
$125 - $149.99 | $32.95 |
$150 - $199.99 | $36.95 |
$200 - $299.99 | $40.95 |
$300 + | 12.5% of order total |